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Delivery Information

Terms of Delivery
 
- Free delivery to an Econt office or nationwide address for orders over BGN 60.
 
- To an Econt office or an address for the whole country, for orders under 60 BGN, the delivery is fixed - 5 BGN.
 
         Delivery time: 1-2 working days, except for small villages, which are delivered according to ECONT's schedule
 
100% Discreet
Your delivery will be discreetly packaged and the specific contents of your shipment or the name of the site will not be listed anywhere. For your convenience, the contents will be mentioned as accessories. The delivery is carried out by a courier of the ECONT EXPRESS company at the address specified by you between 09:00 and 13:00 for settlements with a courier office and until the end of the working day for all other settlements. If you will not be at the address and there is an Econt office in your town, when ordering in the empty comments field, you can indicate that you want the shipment to be delivered to an Econt office. The settlements served and the days on which this is carried out can be found at www.econt.com in the offices and schedule section.
At the bottom of the page you can download a file with a complete description of the settlements and service days. If you do not find your settlement there, please contact us. We will do our best to find a way to send you the products you want. Orders placed and confirmed by phone before 18:30 are delivered to the courier the same working day. Those made after this time are submitted on the next working day. The delivery time is 1 working day after submitting the parcel to the courier for settlements with an ECONT EXPRESS office, and for others depending on the schedule for visits to these settlements.
 
Payment
You can pay quickly and securely in cash when you receive the products by cash on delivery. In most Econt offices, you can also pay with a bank card, as the name of the site or the products will not appear on your bank statement. If you wish, you can also pay in advance by bank transfer - for more information, please contact us.
 
Return
If you wish to return products purchased from our site, please contact us in one of the ways indicated on the site. Returns can be made up to 14 working days after receiving the products. In order to return a product, it is necessary that it is in a preserved commercial appearance, with intact commercial packaging and unused in any form, taking into account hygiene considerations. To return the product, you must keep the document for the postal money order provided to you by Econt upon delivery and payment of the products you want. Return shipping costs are at the customer's expense, except in the case of a defective or wrongly shipped product.