Delivery Information

Terms of Delivery

- FREE DELIVERY to an Econt office or address NATIONWIDE ON ORDERS OVER BGN 60.
- To an Econt office or address FOR THE ENTIRE COUNTRY FOR ORDERS UNDER 60 BGN - 7 BGN.
        DELIVERY TIME: 1-2 WORKING DAYS except for small villages which are delivered according to ECONT schedule

Your delivery will be in discreet packaging and will not be anywhere specified the specific contents of your shipment or the name of the site.
For your convenience, the contents will be mentioned as accessories. The delivery is carried out by a courier of the ECONT EXPRESS company at the address specified by you between 09:00 and 13:00 for settlements with a courier office and until the end of the working day for all other settlements. If you will not be at the address and there is an Econt office in your town, then when ordering in the empty comment field you can indicate, that you want the shipment to be delivered to an Econt office. The settlements that are served and the days during which this takes place can be found on in the offices and schedule section. At the bottom of the page you can download a file with a complete description of the settlements and days of service. If you do not find your settlement there, please contact us. We will do our best to find a way to send you the products you want. Orders placed and confirmed by phone before 17:30 are delivered to the courier the same working day. Those made after this time are submitted on the next working day. The delivery time is 1 working day after submitting the package to the courier for settlements with an ECONT EXPRESS office, and for others depending on the schedule for visits to these settlements.

You can pay quickly and securely in cash when you receive the products by cash on delivery. In most Econt offices you can also pay with a bank card, such as the site name or products will not appear on your bank statement. If you wish, you can also pay in advance by bank transfer - for more information, please contact us.

If you wish to return products purchased from our site, please contact us in one of the ways indicated on the site. Returns can be made up to 14 working days after receiving the products. In order to return a product, it is necessary that it has a preserved commercial appearance,  with intact commercial packaging and unused in any form having for hygienic reasons. To return the product you must keep the postal money order document provided to you by Econt upon delivery and payment of the products you want. Return shipping costs are the responsibility of the customer except in cases of defective or wrongly shipped product.